Shipping & Returns

Returns Policy

Your satisfaction is very important to us. You may return most new, unopened items within 60 days of delivery for a full refund. Handcrafted, personalized and/or made-to-order items are NOT refundable. If the item is being returned because of our error or a defect, we will pay the return shipping costs.

When returning an item(s), include a copy of your invoice, or write out the order number, product description, and your name, address and phone number, so we can accurately process the return.

 We can provide you with a return shipping label and deduct the cost ($6.95) from your original purchase price. If you wish to use your own shipping method, please ship your return to:

Salty Shaman
Returns
42 Talltree Ct.
Willow Spring, NC 27592

You should expect to receive your refund within four weeks after we receive the returned item(s), however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, log into your account, go to the Orders page, and then click on the "Return Items?" link. We will respond quickly and email you a return label.


Shipping

We can ship to virtually any address in the world.

When you place an order, the shipping options will appear on the checkout page.